Shipping Policy



  • An email will be sent when your order is ready for pickup.  Time for collection to be arranged in advance via email or SMS.


  • Orders are typically processed within 5-6 working days.
  • Allow up to 5-6 working days for orders delivered in South Africa to reach you. 
  • All orders are shipped via Road Freight
  • Additional costs for shipping of orders above 5kg.
  • Krinkle Paper Co  does not insure your goods for loss or damage in transit. If a product arrives damaged, or is misplaced, it is the purchaser’s responsibility to liaise with the courier. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to follow up with the Courier directly.
  • Please enter your shipping address correctly as once your order is dispatched, no changes can be made. If your address is incorrect you will be charged for the cost of the return as well as the resend postage rates.



Once shipped a tracking number will be sent via email to the email address you provide when ordering, which will enable you to track the progress of your parcel.  Please allow up to 24h for the tracking info to update.

Your order will be delivered by our preferred courier during the business week and your signature is required upon delivery.  Please ensure someone is available to receive your package.