Questions, answered.

You can buy locally made crinkle paper online from Krinkle Paper Co. Explore our colour range in pack sizes from 100g to 5kg, with courier delivery throughout South Africa.

Our retail range is available in 100g, 500g, 1kg, 2.5kg and 5kg packs. Smaller packs suit one-off gifts and colour testing, while larger packs offer better value for repeat packing and business use.

The amount depends on the internal box dimensions, the space occupied by your products and how firmly you pack the filler. Use our calculator for a tailored estimate instead of relying on a one-size-fits-all figure.

Start with your brand, occasion or product colours. Choose a close tonal match for a calm result, a complementary shade for contrast, or a neutral such as Kraft, White, Vanilla or Black when the products should remain the focus.

No. We no longer sell gift boxes or empty packaging boxes. Our current range includes crinkle paper, tissue paper and colour samples to use with boxes you source separately.

Crinkle paper fills empty space, supports lightweight products and adds colour and texture inside gift boxes, hampers, ecommerce parcels and product displays. Its crimped shape helps the strands interlock and hold volume.

Crinkle paper helps reduce movement and cushions lightweight items when packed firmly around them. Fragile, heavy or breakable products may still require suitable internal wrapping and a strong outer courier carton.

Yes. Our crinkle paper is paper-based and can be reused or recycled where local paper-recycling services accept it. Keep it clean and dry, and remove any non-paper packaging before recycling.

Our crinkle paper is not certified for direct food contact. It can be used around properly sealed or individually packaged food products, but unwrapped food should not touch the paper.

No. We specialise in crinkle paper rather than wood wool. If you want a soft, natural-looking alternative, Vanilla or Kraft crinkle paper gives a similar neutral finish with a cleaner, more consistent presentation.

Crinkle paper is a practical wood wool alternative when you want a cleaner, more consistent filler with good volume and a wide choice of colours. Vanilla and Kraft create a natural, neutral look, while the crimped strands help support products and reduce movement inside the box.

Crinkle paper can be a paper-based bubble wrap alternative for filling empty space and cushioning many lightweight products. For fragile, sharp or heavy items, use suitable protective wrapping around each item as well as crinkle paper to prevent movement inside a strong outer box.

We deliver within South Africa only. Available delivery options and charges are shown at checkout for your address and order. Shipping is charged separately; collection and arranging your own courier are alternatives. Outlying areas may need additional transit time.

Retail orders typically take 2–3 working days to prepare, followed by approximately 2–4 working days for courier delivery. Wholesale orders generally need 5–10 working days for preparation before courier transit. These are estimates: larger orders, made-to-order colours and busy periods may take longer. Please contact us before ordering if you have a fixed deadline.

Krinkle Paper Co is based in South Africa and supplies customers nationwide. We operate online rather than as a walk-in retail shop. Collection details and directions are confirmed when your order is ready.

We do not have a walk-in retail shop. Please place your order online first, choose collection where available, and wait for your ready-for-collection email before arranging a visit. You can also arrange your own courier to collect after we confirm that the order is ready.

No. Krinkle Paper Co currently supplies and delivers within South Africa only.

Check your order confirmation and the preparation timeframe for your order. Retail orders typically take 2–3 working days to prepare; wholesale orders generally take 5–10 working days. Tracking is emailed after dispatch, and courier transit is additional. Check your spam or promotions folder if the email is missing. If the expected timeframe has passed, contact us with your order number so we can check its status.

Check your order confirmation and order status page for an invoice download. If you cannot find or access it, email us with your order number and billing details, including any purchase order reference. Your order confirmation is sent to the email address used at checkout, so check your spam or promotions folder too.

Yes. Businesses can order 2.5kg and 5kg packs directly online in available colours. For larger, mixed or recurring requirements, send us your quantities and delivery details through the quote page.

Yes. Our stockist programme is for retailers buying products for resale. Full wholesale pricing for retail-ready 100g packs starts at 100 packs. The 50-pack starter offer has separate pricing and is not the full wholesale minimum. Apply through the stockist page for current requirements and terms; preparation generally takes 5–10 working days before courier transit.

Sometimes. Additional paper colours may be sourced for suitable order quantities, subject to material availability and lead time. Contact us with a colour reference, required weight and deadline so we can assess the request.